A 12-page Executive Summary offering summary highlights for 22 Accountable Care Organizations and ACO solutions companies regarding their successes during the most recent MSSP performance year.
2023: American Customer Satisfaction Index for Health Insurance
- Humana: 82 (out of 100)
- UnitedHealth: 78
- Aetna (CVS Health): 77
- Blue Cross Blue Shield: 75
- Centene: 75
- Kaiser Permanente: 73
- Cigna: 72
- All Others: 78
Source: American Customer Satisfaction Index LLC, October 2023 - https://www.theacsi.org/wp-content/uploads/2023/10/23oct_INSURANCE-HEALTH-CARE-…
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